Referring Providers and Case Managers

Call 800.478.5433 to Activate a Transport

When you select LifeMed Alaska, you are choosing a highly-qualified, competent team of medical, aviation, communication and insurance claim professionals, all dedicated to the care and safety of our patients.

Request a Quote

To request a quote for air transport services, please call (800) 478-5433 or email quotes@lifemedalaska.com.

Hospital Transport Forms

Information for the Patient

Patient Transfer Services

LifeMed Alaska’s team will arrange every detail of the medical transport so you can focus on your patient and their families. We will handle the rest, including:

  • Making all arrangements with the receiving facility.
  • Coordinating all ground transportation to the receiving facility.
  • Compiling necessary documentation from the attending provider to support medical necessity.
  • Verifying the patient’s benefits and submitting insurance claims.
  • Providing updates to family members.

Medical Capabilities

LifeMed Alaska transports patients in medically-configured aircraft and we remain at the patient’s side until they reach the receiving facility.  Our critical care medical teams are able to transport and provide full resuscitative capabilities for virtually any patient condition, including: 

  • High-Risk OB
  • Neonatal
  • Pediatric 
  • Burn
  • Trauma
  • Stroke 
  • Cardiac
  • Respiratory
  • Cancer
  • Traumatic Brain Injuries
  • Spinal Cord Injuries
  • Infectious Diseases

Response and Transport Areas

Our crews respond to scenes (including patient homes), clinics and remote regional facilities.  Interfacility transport of the patients to local and inter-state secondary and tertiary trauma centers and higher levels of patient care also are performed depending upon patient needs and resource allocations.           

Patient Preparation

The transport medicine environment is challenging, and every situation is a little different – but there are a few basic guidelines every referring agency should follow when preparing a patient for transport:

  • Every patient will need IV access.
  • Trauma patients will need C-Collars, spinal immobilization and back boarded excluding isolated extremity trauma.
  • All cardiac patients will be placed on cardiac monitors and oxygen.
  • OB patients will need to be evaluated by crew for risk of delivery.

Preparing the Patient for Transport:

  • Be ready with a brief report.
  • Trauma patients should be immobilized.
  • All patients should have at least one working IV.
  • Pregnant patients in active labor require a recent pelvic exam within the last hour prior to transport to assess likelihood of imminent delivery. 
  • Medications (prn or regular) administered prior to transport.
  • Extremity fractures are splinted.
  • All blankets and clothing secured.
  • Bag any personal items going with the patient.
  • Patient Transport Form completed.

On arrival, the LifeMed Crew will:

  • Take history and do brief physical assessment.
  • Review copies of patient's chart and other pertinent data.
  • Ensure patient is prepared for the transport. 
  • Cardiac, blood pressure, oxygen saturation monitoring.
  • Ensure all IV access is well secured.
  • Secure the airway for intubated patient by checking ETT placement.
  • Stabilize patient on a transport ventilator for intubated/ventilated patients.
  • Perform other interventions as required.
  • Transfer patient to a stretcher and securely strap in place

Patient Escort

One patient escort is welcome on fixed wing flights if both the pilot in command and medical crew agree it can be done in a safe manner and it falls in the weight and balance of the aircraft. Only one rider allowed at a time.

Placing LifeMed on Standby

Placing LifeMed on standby gives the pilot extra time to check weather and plan the flight, saving several minutes when we’re activated. Lowering the response time of the aircraft has been proven to improve patient outcomes in patients with time sensitive conditions such as trauma, stroke, and heart attack. Conditions to consider calling for a standby include:

  • prolonged extrication time
  • multiple patient incident
  • ejection from vehicle / patient entrapped
  • pedestrian struck with serious injury
  • death of occupant in same vehicle
  • critical burns >10% TBSA
  • falls greater than 12 feet or with serious injury
  • deep penetrating injury to head, neck or torso
  • unstable vital signs acute stroke

For scenes in outlying areas or where there is a high likelihood of transport, consider activating LifeMed. You can always cancel, and there’s never a bill to a patient, EMS agency or hospital if we’re not used. 

Ride-Along Program

LifeMed Alaska’s Ride-Along Program is open to hospital personnel, EMS providers, physicians and mid-level providers interested in learning more about air medicine and rapid transportation of critically ill or injured persons. Participants will shadow LifeMed teams throughout their day, both transporting patients by helicopter and airplane from all corners of the state and performing routine daily tasks during downtime.  Please complete and return the Participant Application, and a member of our staff will contact you within two weeks to schedule your ride-along.

Outreach Opportunities

We like working with you on flights, but we enjoy interacting with you at a slower pace, too! Could we visit with your staff to explain more about our program? Is there a training need or a community event we could assist you with? We’d love to help and welcome any requests you may have. Just complete our Outreach Request Form and we will contact you.